Change Management: Turning Learning Into Daily Habit
Bring operations, quality, IT, and HR together early. Agree on goals, timelines, and roles. This shared ownership reduces friction, accelerates decisions, and ensures the training reflects real constraints, not idealized process maps that frustrate learners and managers alike.
Change Management: Turning Learning Into Daily Habit
Identify respected doers as champions. Let them co-create, pilot, and celebrate wins. When peers model new behaviors and share practical tips, resistance softens. Social proof turns training into a movement, not a mandate, making new habits feel normal, not imposed.
Change Management: Turning Learning Into Daily Habit
A support team resisted new triage steps until a champion showcased a two-minute screen recording that cut a thorny ticket chain short. Within a week, adoption surged, average resolution time dropped, and the team began swapping micro-victories in a lively chat channel.
Change Management: Turning Learning Into Daily Habit
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